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Show Me the Money!

Read (0) / Post Comments | Posted: Thursday, March 5, 2009
There's a scene in the movie Jerry Maguire where Tom Cruise's character Jerry walks into the middle of a room of employees.  He's just been fired (or quit - can't remember which - but it has the same effect) and asks his team and colleagues who is going with him.  His confidence in his team and identity is supreme and he is prepared to take half the team with him as he goes into business on his own.

Instead, no one gets up except for one person.

The scene didn't go how Tom Cruise's character had anticipated.  Now think about your customers.  Are your customers willing to go with you no matter what the issue or obstacle that comes their way?

If you don't feel comfortable thinking that your customer's are willing to take a hit for you...if they aren't willing to come to you or with you no matter what...perhaps you should consider how you are responding or not responding to them.

And, of course, the final question is: Are you willing to go with your customers no matter what?

Later in the movie, one of Jerry's clients says, "Show me the money!"  Are you ready to live for your customers?  Are they willing to live for you?  Will you be able to show your clients the money and vice versa?

Until you can answer those questions...well, I suppose one person is better than none.



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